Archive for online culture
The degree of personalization and algorithmic curation used in the delivery of mobile news was a key theme at ONA Mobile, which brought together an international array of digital-savvy journalists in the organization’s first convening outside the U.S. The Lear Center’s Media Impact Project sponsored the conference, in part, because we see mobile fast-becoming the primary platform for news delivery. And, although mobile is still very much in a Wild West phase, where accepted standards are few and far between, the opportunities to measure real impact on people’s lives is simply unprecedented.
As many speakers acknowledged, mobile is “very hard” but the pay-offs are definitely worth the pain. Between the rigors of submitting to Apple, maintaining mobile-responsive websites, reformatting for Snapchat, and navigating the ever-changing rules at Facebook, mobile news providers are constantly challenged to make it pithier and make it relevant. In many ways, I’d argue that mobile pushes journalists to achieve a new level of rigor in reporting. Read the rest of this entry »
January 27, 2015 at 10:32 am · Filed under film, jb exploits, media impact, online culture, social media, virtual worlds and tagged: Auschwitz, Holocaust, holograms, new media, Schindlers List, Shoah Foundation, social networks
As we recognize the 70th anniversary of the liberation of Auschwitz, we can’t help but consider what’s changed … and what hasn’t. After the recent attacks in Paris there are renewed worries about how we communicate the Holocaust to new generations, especially as the ranks of survivors and witnesses dwindle away.
Media and technology are always leveraged in one way or another for educating, historicizing and memorializing, but with subject matter like the Holocaust, the stakes seem even higher that we get it “right.”
Last year marked the twentieth anniversary of Schindler’s List, Steven Spielberg’s landmark film that introduced the Holocaust in all its murderous horror to an entire generation. The Shoah Foundation invited me to participate in a conference that reflected on the film’s impact while looking at new media and other new technologies that can be used for testimony and memorialization.
Much of my recent research has been on the social impact of social media and so I was excited to explore how these new technologies, and the valuable data they produce, can be leveraged by Holocaust scholars.
As with all new technology, there’s a great deal of anxiety about its social repercussions, and particularly how it should be used to tell stories about something as highly charged as the Holocaust.
Recently, I’ve been focused on measuring the impact of media, which I regard as a tremendously powerful educational tool, particularly when it’s embedded within compelling stories. I believe that films like Schindler’s List play a very important role in our culture, introducing people to topics that most would prefer to avoid, and triggering conversations – around dinner tables, beside office coolers, and in the media – that give us an opportunity to face history and decide what we will learn from it.
Having worked in the entertainment-education video game industry, I have first-hand experience developing and evaluating the effects of interactive media. It seems abundantly clear to me that multiple media forms can be – and should be – mobilized to help people develop a more nuanced understanding of complex subjects such as the Holocaust.
Not everyone agrees. There have been decidedly mixed responses to a project at USC that creates full-body, interactive holograms of Holocaust survivors. Unlike the Tupac Shakur hologram at Coachella, the Pinchas Gutter hologram responds in real time to questions posed by a live audience. Read the rest of this entry »
September 11, 2014 at 10:00 am · Filed under advertising, artificial intelligence, film, jb exploits, music, online culture, TV and tagged: ACM, Cinematch, collaborative filtering, Drexel, Eli Pariser, entertainment, filter bubble, Netflix, Pandora, recommendation engines, taste, YouTube
I was asked recently to speak at a symposium on Media Choices at Drexel University. The event drew a fascinating array of scholars who were studying things like Internet addiction, online dating, and political polarization in media consumption.
When someone mentions “media choice” to me, I automatically start thinking about the algorithms that have been developed to help shape that choice.
I have followed avidly the growing use of recommendation systems that you see on sites like Amazon, Netflix, YouTube and Pandora. I saw these mechanisms as a significant move away from demographic marketing (which I find deeply flawed) to marketing based on customer taste.
I did have my reservations though. I was very moved by Eli Pariser’s TED talk about the danger of “filter bubbles,” which effectively insulate us from opinions and content that we don’t understand or like. His talk really resonated with me because of the deeply divided ideological and taste communities that I found in a major survey research project I conducted on the correlation between entertainment preferences and political ideology (spoiler: they are even more deeply connected than you might think.)
But, when I conducted further research about collaborative filtering systems, I made some rather counter-intuitive discoveries. YouTube, for instance, found that “suggesting the videos most closely related to the one a person is already watching actually drives them away.”
Of course YouTube’s goal is to get you to sit and watch YouTube like you watch TV: to lean back and watch a half hour to an hour of programming, rather than watching for two minutes, getting frustrated trying to find something else worth watching and then going elsewhere. So, in short, it’s in YouTube’s best interest to introduce some calculated serendipity into their recommendations. Read the rest of this entry »
August 28, 2014 at 1:30 pm · Filed under advertising, copyright, Fashion, jb exploits, media impact, online culture, social media and tagged: attention, ChartBeat, Columbia University, copyright, fashion, Financial Times, LuaMetrics, media impact, media metrics, Parse.ly, ProPublica, Richard Tofel, TED, Upworthy
I just found out my TED.com talk on fashion and copyright was deemed Upworthy. As you probably know, Upworthy is a crafty outfit that goes to great lengths to increase viewership of video content that serves some kind of socially progressive purpose. Part of their process includes generating multiple potential headlines and photos, and testing the different combinations on different platforms to see which combos attract the most views.
Of course it’s fascinating to me to see what they decided worked best for my video:
I must say, it never occurred to me that my argument was something “hippies” would love, but there ya go!
I’ve been following Upworthy’s progress for the last two and half years, and I was especially excited to hear about how they are developing new metrics for assessing how people are engaging with the media they’re promoting. Uniques? Nah. Time on site? Nope! Their latest focus? Attention Minutes, which they define here:
Attention Minutes measures everything from video player signals about whether a video is currently playing to a user’s mouse movements to which browser tab is currently open — all to determine whether the user is still engaged. The result is a fine-grained and unforgiving metric that tells us whether people are really engaged with our content or have moved on to the next thing.
At the Norman Lear Center, where I’m managing director, we have been studying the “Attention Economy” for several years, and now with our Media Impact Project, we have the opportunity to develop tools that accurately measure human attention. Needless to say, there’s a great deal of debate about how this might be done and so we invited several experts in the field — including Daniel Mintz from Upworthy — to debate the topic on our new website, The Fray. Launched with a skeptical piece by Richard Tofel from ProPublica, we solicited responses from ChartBeat, LunaMetrics, the Financial Times, Parse.ly and Columbia University.
This is not a debate that’s going to be settled any time soon, but I sure hope I find out whether my little video turns out to be must-see-TV for hippies.
June 19, 2014 at 9:00 am · Filed under "art", film, jb exploits, media impact, music, online culture, social media, theater, TV and tagged: arts, audiences, ballet, culture, Culture Track, museums, opera, radio, soap operas, social-media, survey data, theater, TV
I’ve been ODing on data about the arts and culture sector lately, participating in an event at the NEA and another at Disney Hall last week (you can watch the video here). I think that the arts are seriously undervalued in the U.S. and so I’m always looking for data that helps us better understand how and why humans are attracted to certain melodies, visuals and stories, and what they think they’re accomplishing when they settle into a cushy seat to soak up an opera, a ballet or a concert.
At Disney Hall, a packed house heard top line results from Culture Track, a 13-year tracking survey of arts and culture audiences in the U.S. There’s a huge amount of data here: the 2014 survey (you can download a report) includes responses from over 4,000 people in all 50 states who are “culturally active” – they already attend some array of museums, theaters, music, dance or opera programs.
I’d say the big take-away for me is that arts audiences are not particularly loyal to arts institutions any more – they’re loyal to their own taste. Instead of subscribing to a museum or a theater, they prefer to pick and choose from the options available. Arthur Cohen, who presented the findings, described audience members as “culturally promiscuous:” they’ll have a good night at a theater and then never call for a second date.
I think that new media plays a big role in this sea change. People who use the Internet (and a vast majority of this group does) have become accustomed to seeking out what interests them rather than sitting back and being told what they might like. And so one thing you see in the Culture Track report is that attendance is down, people are going less frequently, but they are visiting a wider array of cultural offerings.
April 17, 2014 at 10:43 am · Filed under media impact, online culture, social media, TV and tagged: Black Twitter, Kerry Washington, Media Impact Project, Scandal, Shonda Rhimes, social-media, TV, Twitter
A few years ago I noticed a bunch of hashtags appearing in the “Trending Topics” section of Twitter that I just couldn’t make heads or tails of. Each one I clicked on revealed a sea of black faces and I thought, Oh! This is some kind of in-joke in the African American community. When I could figure out what the tweets were about (and often I couldn’t), they were often really funny, sometimes poking fun at black celebrities or taking white people to task for their ignorance of black culture and the black experience. There were also a lot of provocative topics such as #thingsblackpeopledo, which often played with sensitive racial stereotypes (think watermelon, unemployment, etc.) sometimes inverting them or re-invoking them in clever and surprising ways.
This development was really exciting to me because I believe that one of the huge social and political benefits of social media networks is that diasporic communities – dispersed groups that have shared interests – can cheaply and easily find one another, exchange ideas, build community and work together to accomplish shared goals.
Fast forward to 2013: we had just launched the new Media Impact Project at the Norman Lear Center and I was looking for a way to collaborate with the Annenberg Innovation Lab, a group at USC that had been publishing some very interesting research on Twitter. I was thrilled when Kevin Driscoll, a PhD student in the Lab, told me that he was hoping to drum up some interest in researching Black Twitter. We had both noticed that academic researchers hadn’t really grappled with the topic yet, even though the phrase was becoming more common in news media after Black Twitter was given credit for focusing media attention on the Trayvon Martin and Jordan Davis cases.
We were also a bit surprised that academics didn’t seem to be responding to studies demonstrating that African Americans were seriously embracing Twitter. A research team at Northwestern found that black college students were over-represented on Twitter and Pew found that an astounding 28% of African Americans use Twitter with 13% using it on a daily basis. Just to give you some context, only 12% of whites are on Twitter and only 2% of all online adults use Twitter in a typical day.
April 7, 2014 at 9:58 am · Filed under jb exploits, media impact, online culture, social media and tagged: BITS Pilani, Facebook, gender, Google+, India, social impact, technology, Twitter, WhatsApp, women
One of the more amazing side-effects of having videos on TED.com is that you receive invitations to speak all around the world. For the last two years, the intrepid organizers of the APOGEE conference at the Birla Institute of Tecnology and Science (BITS), one of the premier technical universities in India, had invited me to visit their obscure corner of Rajasthan and speak at their signature annual event. I had been warned that I would probably have a lot of difficulty traveling alone as a white woman in Rajasthan, and so I had to decline their requests until I could line up a male chaperone. Luckily for me, he materialized last Fall at a conference at MIT – BITS Pilani’s sister university, as it were – and we planned our great Indian adventure together.
When I alerted the BITS Pilani crew to my traveling companion’s bio (John Beck had been the Director of Photography for all of NASA’s Mars missions for the last 18 years), they invited him to speak at the conference as well.
I have long been an admirer of Indian textiles, the incredible classical music and dance, and like most city dwellers, I fight with my friends about who has the best Indian take-out. But I had heard many grisly tales about the filth, the misogyny, the appalling poverty, and the deeply ingrained institutional corruption.
But the overriding reason that I decided to make the journey was because I could not turn down the chance to witness the incredible change that is afoot in India. I was thrilled when the organizers asked me to speak about the social impact of social media in India, a topic that I’ve been following closely for some time.
Even though the Internet penetration rate is extremely low in India, the 17% of Indians online already account for the third largest Internet population in the world. They will move up to number two next year, powered in part by a 91% increase in smart phone ownership by 2016.
And just in case you didn’t know, Indians are really, really social. Facebook, Google+, Twitter and LinkedIn are flourishing in India, where 25% of all time online is spent on social networks.
Last year, LinkedIn celebrated luring 20 million Indians to their service, making Indians the second largest member base. Google+ has attracted a much higher share of online Indians than it has in the States (78% vs. 44%). I was greeted with loud applause when I displayed data from GlobalWebIndex demonstrating that online Indians are far more likely than online Americans to own and use social media accounts on all the major social media platforms.
Who knows what new platforms will be arriving over the next couple of years, but whatever they are, they will see an increasing share of Indians using them. And traditional media – film, TV, publishing – both in India and all around the world, will never be the same. Read the rest of this entry »