The Norman Lear Center and the Paley Center for Media held an event on November 2 exploring how technology and storytelling are raising awareness about important social issues. I gave a presentation (which you can watch here) addressing how we can connect the dots between media exposure and social or political action. Summarizing results from the Lear Center’s impact studies of the documentary film Waiting for “Superman,” the narrative feature film Contagion, and the Guardian’s global development news website, I explained how mixed methods research can be used to assess changes in knowledge, attitudes and behavior from media exposure (You can read full-length reports here).
The evening started with a very timely panel discussion about how new technologies are informing and invigorating public discourse about social issues. Justin Osofsky, Vice President of Media Partnerships and Online Operations at Facebook, discussed how “humbled” the organization was by the profound impact that Facebook Live video streaming has produced. Wesley Lowery, National Reporter at The Washington Post and author of the forthcoming They Can’t Kill Us All: Ferguson, Baltimore, and a New Era in America’s Racial Justice Movement, explained how his fluid use of Twitter, Snapchat and Periscope transformed his journalistic process. Raney Aronson-Rath, Executive Producer of Frontline, weighed in on the expanding use of VR among newsgatherers, and her “Aha!” moment at MIT’s Open Documentary Lab. Jennifer Preston, Vice President of Journalism at the Knight Foundation, which sponsored this event, joined the panel in a nuanced conversation about the difference between journalistic ethics and online community ethics, which are becoming more deeply interwoven as citizens move to social media platforms for news.
The second panel of the night addressed the impact of storytelling in entertainment, bringing together the grandfather of social issue TV, Norman Lear; Kenya Barris, creator of black-ish; and Gloria Calderon Kellett, Co-Showrunner of the Netflix reboot of Lear’s classic One Day at a Time. Moderated by Marty Kaplan, the group addressed the critical need for entertaining stories about real people and real problems on screens large and small. Sensitive to the historic lack of diversity on primetime TV, Barris and Kellett discussed the need to dislodge the notion that there’s one monolithic experience for each ethnic group. By injecting their own lived lives into their storytelling, all three writers felt that they could trigger conversations that could lead to social change.
Check out the lively Twitter feed from the event: #mediaimpact
I just found out my TED.com talk on fashion and copyright was deemed Upworthy. As you probably know, Upworthy is a crafty outfit that goes to great lengths to increase viewership of video content that serves some kind of socially progressive purpose. Part of their process includes generating multiple potential headlines and photos, and testing the different combinations on different platforms to see which combos attract the most views.
Of course it’s fascinating to me to see what they decided worked best for my video:
I must say, it never occurred to me that my argument was something “hippies” would love, but there ya go!
I’ve been following Upworthy’s progress for the last two and half years, and I was especially excited to hear about how they are developing new metrics for assessing how people are engaging with the media they’re promoting. Uniques? Nah. Time on site? Nope! Their latest focus? Attention Minutes, which they define here:
Attention Minutes measures everything from video player signals about whether a video is currently playing to a user’s mouse movements to which browser tab is currently open — all to determine whether the user is still engaged. The result is a fine-grained and unforgiving metric that tells us whether people are really engaged with our content or have moved on to the next thing.
This is not a debate that’s going to be settled any time soon, but I sure hope I find out whether my little video turns out to be must-see-TV for hippies.
Not only do I get to go to TED this year (hooray!) but I also had the great pleasure of participating in a truly brain-tingling workshop whose goal was to help TED figure out how to better facilitate the spread of breakthrough ideas.
Of course everybody (and their mother) is obsessed with web analytics these days: how many hits did I get? How many likes? But media engagement pros (and the workshop was chock full of them) realize that counting clicks doesn’t really begin to tell the full story. Who’s clicking and why? Did they talk to their dad about that TED talk over breakfast? Did they laugh or cry? Did they feel empowered to do something? Did they make a donation? It can be really difficult to accurately measure the impact of any piece of media (including a TED video) without finding a way to bridge that daunting divide between online click trails and offline actions. One way to do it? Surveys!
I’m a big believer in supplementing rigorous web and social media analytics with survey research. And I’m an even bigger fan now that my team at the Lear Center has developed some innovative new methods for taking into account self-selection bias in media consumption (i.e., only certain people decide to see certain TED videos – there’s nothing random about it – which makes it tough to accurately measure impact).
So, imagine my delight when I heard that the Knight Foundation is partnering with TED to work on amplifying and measuring the impact of their content as it “ripples through society, producing technology tools and best practices for connected action.”
One key theme that emerged at the workshop this weekend was the importance of sharing the discoveries that TED will make when they develop their new kick-ass website and state of the art dashboards for tracking engagement. Information is power and nothing is more empowering to an engaged audience than access to information about how their beloved TED talks, along with all the content and actions that they themselves have generated, are moving the needle.
I’m looking forward to what comes of this . . . stay tuned!
If you’re at TED2013, be sure to check out the Knight-sponsored pavilion centered on Tech for Engagement.
Please join me on March 12 for my panel at SXSW on "Playing Nice: Redesigning Online Commenting." How can we improve discourse online and make it more inclusive? Will Google's new AI tool successfully slay the trolls? Or do we need to do a better job gamifying commenting?
Find out more.
Food, Innovation & IP Rights
It's a techie foodie delight! I delivered the keynote presentation during Gastronomy & Technology Days in Barcelona. Sponsored by the most famous chef in the world, Ferran Adria, and Telefonica, the biggest telecom company in Spain, this event brought together people exploring the intersection between new technology and food. Watch video of my talk.
Real Food Media Contest
I had so much fun judging the Real Food Media Contest last year that I did it again this year. And I'm thrilled to see that Tom Colicchio, Padma Lakshmi, Jamie Oliver, Michael Pollen, Eric Schlosser, and Alice Waters have signed on as well. We looked at short films that tell great stories about sustainable food and farming:
Check out the finalists and the winner..
Narrating Behavior Change
It was exhilarating to participate in a five-day workshop in Mexico City hosted by the World Bank. Researchers, media makers and development experts from 15 countries shared knowledge about entertainment education techniques and worked together to develop new behavior change campaigns across Africa and South America. Find out more.
Social Media in India
I took a trip to India to speak at
APOGEE, a technical extravaganza including over 6000 students, 100 colleges, and 80 technical events at the Birla Institute of Technology and Science (BITS) in Pilani. I was joined by a star-studded crew, including Mansoor Khan, a titan of the Indian Film Industry, and Dr. Walter Lewin, Professor Emeritus of Physics at the MIT. Check out the
video of my talk on the social impact of social media in India, where digital social networking is booming (especially among women). Find out more about the annual event
here.
Pop Culture & Science
I attended a timely workshop at MIT on
The Evolving Culture of Science Engagement. Sponsored by the American Association for the Advancement of Science and Culture Kettle, we explored how popular culture helps frame, inform and distort our understanding of science. Read the report.
On The Media
I met Bob Garfield, host of NPR's popular program "On The Media," at a terrific conference hosted by TTI/Vanguard, where both of us gave talks on some big problems in the media industry. Afterward, Bob interviewed me about Netflix's data-driven decision to produce the edgy "Orange is the New Black," and included it in an episode called "Dare to Stream.".
Imaging War: The Primetime War on Terror
Drexel University devoted its Great Works Symposium to the matter of media -- specifically, how we generate images of war. I gave a lecture about my research on how the War on Terror is depicted in the most popular dramas on television. Check out a short video about the research (see if you recognize the narrator's voice) and the full report. The findings might surprise you.
Are Films as Powerful as Drugs?
It was great to be able to talk about my research on the tremendous impact that media can have on people's lives at the Media That Matters conference at American University. Here's some video of my remarks on about how
filmmakers should think about treating their products like drugs.
Championing Women & Diversity in the Media Business
I was thrilled to join Gail Berman, the first and only female executive to hold the top posts at both a major film studio and television network, and Jacqueline Hernandez, COO of Telemundo, to talk about the importance of diversity in media organizations. This event was co-sponsored by Ms. Magazine and USC Annenberg’s Center on Communication Leadership & Policy. Watch the video.
TED Radio Hour
Guy Raz interviewed me about the culture of copying in the fashion industry in what he called “maybe our best show ever.” The show included one of my all-time faves, Steven Johnson, and Mark Ronson, who produced such inspired work with Amy Winehouse (may she rest in peace).
Check it out!.
My TED Talks
TEDxUSC: Lessons From Fashion’s Free Culture
I was extremely proud when TED.com picked up this talk that I delivered at TEDxUSC, the site of the first TEDx in the world. My talk focuses on the fascinating culture of creativity in the fashion industry, where copying is actually legal.
TEDWomen: Social Media & the End of Gender
I was very proud to share the stage with Madeleine Albright, Eve Ensler, Donna Karan, Sheryl Sandberg and a slew of other impressive speakers at the inaugural TEDWomen. My topic here? Social Media & the End of Gender.
TEDxOC: The Politics of Personal Taste
My fifth talk for the TED network is based on one of my favorite research projects at the Norman Lear Center. It was a special pleasure to speak at the stunning Segerstrom Concert Hall in Costa Mesa, California.
Watch the video
.
TEDxPHX: Can Movies Really Change People?
Here's my most recent talk which is about how movies can have a measurable impact on people's knowledge and beliefs.